You know the Seinfeld episode

Where the valet with B.O. parks Jerry's car and they can't get the smell out? At the end, Jerry sees a bum outside his building and throws the keys in the open window. The guy gets in to take the car, and the smell is so bad he gets out.

That's what happened in our house today. Thanks again, Quality Air people! They had to come back because our heater won't kick on (and you know the high temp is 19 today and we're home with a sick baby.) The people they sent out smelled SO BAD. When they first entered the house, the smell of cigarettes almost knocked me over, until I smelled the B.O. OH MY. I had to take Madeleine upstairs and I could still smell it. Ken had to take some tylenol because it gave him a headache. And Madeleine had a few toys on the floor and one guy kept stepping on them with his disgusting shoes. I wanted to say, "Could you please NOT step on my kid's toys with your filthy shoes?!" Seriously, how hard is it to step around them? But I refrained and I'm going to disinfect them. Now they're gone, of course they didn't fix the heater, and we're sitting here with all the windows open freezing to death. It's worth it though to get rid of this smell. Now an electrician has to come out in a few hours. Plus they charged us $200 for a warranty that is supposed to be free. Ken's going to get that taken off our bill.

So when the guy got here yesterday, he made a big deal over the kids and said that his wife was pregnant. When I called today to tell her our heater wasn't working, I told her congratulations. She acted like she did not know what I was talking about and changed the subject really quickly. I cannot TELL you how mad I was when I thought he lied to me. So I asked the guys who came out here if she was pregnant. One didn't know, one said he thought so. So I guess I'll give him the benefit of the doubt. Still, this has not been the best experience. Yesterday they took a bunch of stuff out of the closet and just left it laying everywhere too, in addition to tracking in who knows what all over my floor.

Sorry if this post sounds a little judgmental. I just think people should show a little common courtesy and respect. Especially if I'm paying them 900 dollars for one hour of work.

*Update* It is now almost 8pm and the heat has been off for several hours. I'm am freezing and very very upset with these people. It's a good thing that we have a space heater for Madeleine's room. Ken says that if they don't show up soon we're going to a hotel and sending them the bill. Hmmm, how about this one?

Ok they just called and said that they're having problems with the electrician they were going to send out. Ken said we were going to a hotel if they don't come soon and the guy said he would take care of it. BUT I DO NOT WANT TO PACK UP MY SICK BABY, ALL HER STUFF AND THE PACK AND PLAY AND TAKE HER TO A HOTEL!!! SHE IS ALREADY ASLEEP IN HER CRIB!

*Second update* Now it is 10pm. The electrician was here and could NOT fix the heater. It's completely broken from the 12 year old smokers who were here banging around in there. He said it's going to be 500 bucks to fix it. Well I am NOT paying for it. The heat was working perfectly well before all this. It's now 64 degrees in here, and Madeleine is sleeping in her crib with the space heater in her room. Ken and I are both wearing fleece head to toe and getting ready for a LONG cold night. I better not say this week couldn't get any worse....